I share your pain! I have written an automated solution using Imacos and screen bashing. It works quite reliably: http://webanalytics.barrymann.com/2013/05/31/using-imacros-to-perform-repetitive-tasks-in-omniture-user-admin-part-2-speed-adding-of-users/ I have written all sorts of automated scripts ...

Hmmm well the language setting *is* english, are you saying that it is possible if i speak to client care and try, say, french or german.

Every UK Web Analyst vote this UP UP UP !!!!