Here is another thread on a similar topic, which may help: Engagement Split in ACS workflow ~James

Hello,Looks like Delticom has Campaign Classic environments and was integrated with the Experience Cloud for User Management (i.e. IMS Integration). As such, the Campaign login card will be visible online, but it won't serve as a login portal. Only Campaign Standard is accessible through the web and...

In this case, please copy your issue summary details to a notepad, log out, clear browser cache+cookies, log in, and try re-entering the case. Be sure to include the build 10540 for both Server and Console build fields. These fields are mandatory even with ACS issues to track support case volumes fo...

Hello,The build number can be found by appending '/r/test' to your instance URL and loading this page in a browser. For example: https://<tenant>.campaign.adobe.com/r/test. The result will be something like: <redir status='OK' date='2019-10-02 14:23:25.588-04' build='10540' minver='0' instance='<ten...