Shouldn't the rep:policy node be directly below the templates folder, so on conf\<customer>\settings\wcm\templates?<?xml version="1.0" encoding="UTF-8"?><jcr:root xmlns:crx="http://www.day.com/crx/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" xmlns:rep="internal" jcr:primaryType="rep:ACL"> <allo...