Hello,It's a known issue that even eSign is configured successfully and updated the email for user but still we get an issue in ESign component page in preview of AF.Workaround for this issue : Go to authoring of AF. Navigate to esign component section. Go to properties of ESIgn component and perform any change to invalidate the cache. Either change the component name,text etc. Save the properties and then render the AF in preview mode. It should work now.