since ‎12-12-2016
‎10-12-2019
vidyar30267388
Level 2
issues with Enable EU compliance for Adobe Analytics
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vidyar30267388

vidyar30267388
- Adobe Analytics
Hi team,We have used Enable EU compliance for Adobe Analytics for Eucookie law. But if the user disables the cookie analytics is not working as expected. The issue iscookies are installed in the browser related to DTM/Analytics. Is there a way to clear all the cookies installed in the browser if the sat_track is false? Please let me know. I have attached the screenshot which shows the cookies installed in the browser when the sat_track is false.Regards,Vidya

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performanceTiming affecting custom tracking
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vidyar30267388

vidyar30267388
- Adobe Analytics
Hi team,I have implemented performanceTiming in www.solidfire.com. But the issue is it is affecting custom tracking. The event given for the custom tracking is not firing instead the the events set for the performance timeing is firing. How to stop this.Example:1. Open this URL https://www.solidfire.com/resources/fueled-by-solidfire-program-overview 2.Click on the download. It fires event110 which is set for performancetitming. The actual event set for this custom tracking is event33. Though htt...

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How to track the redirected URLs
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi team,We use Akamai for the redirection. We have to track the original URL before we do the redirection. We are checking with Akamai how to pull the original URL. We can pull the URL from backend c#. How can we set that variable as s.referrer. Any thoughts? Regards,Vidya

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Re: Not able to implement scroll tracking for the long page in DTM.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
ParitMittal wrote... Hi Vidya , As mentioned on the https://learnomics.wordpress.com/2014/12/14/track-dynamic-content-while-scrolling-the-page-to-bottom-in-dtm/. Creating an Event based rule with Event Type "Enters View Port" is the Right method to Implement the same . Can you Please share your DTM Account details in a private message as well as Test URL of the Website so that we can debug the rule you created at our end. Thanks & Regards Parit Mittal

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Re: Not able to implement scroll tracking for the long page in DTM.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit, I tried this https://learnomics.wordpress.com/2014/12/14/track-dynamic-content-while-scrolling-the-page-to-bottom-in-dtm/. But it is not working. I added different class to each section. But it is not working.Any thoughts?Vidya

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Re: Not able to implement scroll tracking for the long page in DTM.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit,The solution that you have given is working perfectly fine but the stakeholder is asking if i can track the content sections while scrolling.He has given me this page which doesn't belong to our company https://www.bcbsnc.com/content/plans/individual-insurance.htm. If you scroll this page after each content section there is a analytics call.How can we implement this? Any directions would be helpful.Regards,Vidya

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Re: Not able to implement scroll tracking for the long page in DTM.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Thank you so much Parit for the detailed description. I appreciate. Let me try this. I will let you know if this is working.Regards,Vidya

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Not able to implement scroll tracking for the long page in DTM.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi team,Iam trying to implement scroll tracking for netapp.com pages. Referred one of your question (http://help-forums.adobe.com/content/adobeforums/en/marketing-cloud-forum/activation.topic.html/forum__fvv9-hi_is_thereany.html) and implement the same.But it is not working. Any thoughts?Regards,Vidya

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Re: Error in DTM when created a new property and added new rule with javascript
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit,I took the netapp.com s_code file http://www.netapp.com/us/static/js/s_code.js and added s_account values for this site and commented visitor Id which we dint implement yet for other sites and commented the last line "Omniture.System.process();" which actually calls our omniture.js file. Now the page level rule works fine. So the conclusion is we have to manually update s_code there in the tool?I appreciate your quick response. Thank you so much. It helps me a lot.Regards,Vidya

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Custom Call is being aborted in Firefox and cancelled in Chrome
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi team,We have implemented custom tracking for the www.netapp.com top navigation. When we click on the top navigation the custom call is being aborted. Can you please let me know the reason?1, Go to http://www.netapp.com/us2. click on netapp.com/support/community links on the top3. you can see the custom tracking is aborted4. I can see this only when i test the tracking in firebug5.It shows fine in Omnibug.Can you please let me know what is the issue?Regards,Vidya

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Re: Error in DTM when created a new property and added new rule with javascript
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I made it work by adding custom s_code while updating the property. Adding s_account and commenting some unnecessary code it is working. Can you please let me know if this is the right way to fix this issue?

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Error in DTM when created a new property and added new rule with javascript
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I have created a new property in DTM. Added header and footer code from DTM in the new website. I am using adobe's s_code version which i have set in the property. When I created a page load rule for custom tracking of the navigation it says "Uncaught Reference Error" s is not defined.The page load rule that i have added is //links tracking$("a.top-nav-link").click(function() { _satellite.notify('top nav clicked'); var tophatlinks = "ntap:TH:" + $(this).text(); s.eVar14 = tophatlinks; s.linkTrac...

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How to separate analytics rules and 3rd party rules in DTM?
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Team,We have Analytics rules and 3rd party rules in DTM. I would like to separate them so that it is easy for us to search analytics update and 3rd party rules. Can you please let me know how can we do this?Regards,Vidya

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Re: GTM tag added in DTM not working.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Thanks Parit, Please close the issue.

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Can we use DTM to add the script in the middle of the page?
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I have a request to add some tracking script in the middle of the page. This will show up as a widget in the page. We have an option to add the script in DTM either at the top or bottom. But is there a way we can add the script at the middle of the page as per our requirement. Please let me know.

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Re: GTM tag added in DTM not working.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit, I dont have the GTM code right now. This issue I had long back and told them that we can't add GTM code in DTM. Now I have a new request where we are centralizing all paid media scripts to be added to netapp.com. So my question now is we dont want to maintain 2 separate tools GTM and DTM. Why not add GTM code in DTM? It is is not Google analytics code. It is Google Tag manager tracking code which we add in the page to measure the engagement of the user.Regards,Vidya

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GTM tag added in DTM not working.
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I had a request to add Google tag manager to our website and i added it using Dynamic Tag Manage (DTM). I created a page load rule and added this script. But my client is saying it is not working as DTM adds the code to the page with an Iframe. Is there a way we can fix this issue?Regards,Vidya

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Re: Adobe DTM: Multiple Event rule in a page having issue
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Thanks, This is working. Please close the issue. 

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Re: DTM Event based rule doesn't work in Firefox
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit,Please close this issue. We were able to see the data in sitecatalyst. Only we couldn't test in FF debugger.Regards,Vidya

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Re: Adobe DTM: Multiple Event rule in a page having issue
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi Parit,I couldn't fix this issue as clearvar() (we haven't moved to appmeasurement yet) didn't work. So i removed multiple events and kept only the single event. Please let me know if you have any other solution. Because this is the common error we see in the page hence i am maintaining single custom tracking in a page which is not the preferred solution.Regards,Vidya

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Re: Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Thanks so much. I appreciate your help.

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Re: Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Cool Parit, I was badly in search of this solution. Thanks so much. One last question :). Hope this will work with s_code latest version. We have not yet moved to appmeasurement.Regards,Vidya

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Re: Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
We are tracking our main navigation in the site. It is a custom tracking. If you go to netapp.com site, the main navigation in the page is what iam talking about. Here we are tracking the clicks on the navigation links and the requirement is to send these data to a separate report suite.Now these links are on all the pages. If i have to add the report suite on the URL basis this will not work. So my question is, Is there any other criteria i can use to have separate report suite for this custom ...

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Re: Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Sorry Parit, i have another requirement here. We need to add new report suite for the top navigation tracking. as per your logic if i add, all the data will go to the new report suite. But our requirement is only the top navigation tracking should go to the new report suite. Is there a way we can do this?Thanks in advance.Regards,Vidya

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Re: Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Thanks Parit, In our site we have defined the report suite in the omniture.js and we are using the option "page code is already present". In this case shall i update the code that you mentioned in the omniture.js itself?

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Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
We have set, 2 report suites for our site tracking globally. For one custom tracking we would like to send the data to only one report suite.Is there a way we can do that in DTM?

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Setting the report suite in DTM for custom tracking
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
We have set, 2 report suites for our site tracking globally. For one custom tracking we would like to send the data to only one report suite.Is there a way we can do that in DTM?

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DTM Event based rule doesn't work in Firefox
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I have created an event based rule in DTM. I have used 3rd party script. The script is non sequential javascript. The code it has is s.tl(this,'o','TN: ' + $(this).text());This works absolutely fine in chrome but doesn't work in Firefox. Any idea?

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Re: DTM Event based rule doesn't work in Firefox
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
Hi,I have pasted the same code that you have mentioned, in the console and got the answer as true. The ff version that I am using is 44.0.2.Regards,Vidya

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Re: DTM Event based rule doesn't work in Firefox
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vidyar30267388

vidyar30267388
- Dynamic Tag Management
I have set ID as topicMessageLink.

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