since ‎15-06-2016
Feb 25, 2021
ishans52004352
Employee
Re: How do I transfer someone's Dashboard/scheduled report when he/she left the organization?
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi Luke,It is very much possible. Login as an Admin, navigate to Admin -> user management -> search for that user and click on Transfer user on the right.Next, you can select the required entities, like dashboards, scheduled reports, etc.Thanks!

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Re: How do I transfer someone's Dashboard/scheduled report when he/she left the organization?
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi Luke,It is very much possible. Login as an Admin, navigate to Admin -> user management -> search for that user and click on Transfer user on the right.Next, you can select the required entities, like dashboards, scheduled reports, etc.Please refer this Transfer user account items for more information.Thanks!

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Re: API Request for Segment Pageviews
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Yes,it may. Version 1.3 didn't have Report.Queue. Instead, there were Report.QueueTrended and all.You may want to refer to Developer Connection | Adobe Developer Connection to go through documentation of 1.3.

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Re: API Request for Segment Pageviews
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi chrisw71367065​Looks good to me. Except the double quote end " after day, which is missing in the above API request - this could lead to syntax error.What is the issue seen?

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Re: Green Bars in Adobe Analytics Workspace Tables
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi elenas13746095​If you are referring to vertical green line, it represents the expected value. Basically, that is shown when "Anomalies" option is checked in Column settings.Thanks!

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Re: Segments are not added to Data Warehouse
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hi Mark,Are the segments compatible with Data Warehouse? You can check product compatibility by opening the segments in Segment manager. Below is a screenshot for your reference.

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Re: Journey segmentation using THEN command
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hello James,The first segment is a sequential segment. Implying it would take the VISIT into account when first Page = home occurred and then only it was also the Exit page.Whereas the other segment combines Page = home AND Exit page = home as the condition in the Visit.Visit 1: A -> Home -> B -> Home -> C -> HomeVisit 2: A -> B -> Home.So, here Visit 2 will not qualify for the first segment, however it will qualify for second segment. Hope it makes sense!In order to see journeys and dropouts, y...

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Re: Workspace: huge lag on downloading and emailing
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Bug already logged. Likely to be fixed with the August Maintenance Release.Please write in to clientcare@adobe.com with all the details.

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Re: Bring back ability to highlight dimension in AW freeform tables
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Got it. There is an easy workaround mikethompson​Highlight the entire row. Press Ctrl (or Cmd) key and click on metric row. It will only highlight the dimension line item. With that, you can Ctrl (or Cmd) + C and copy them.Hope it helps.

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Re: Bring back ability to highlight dimension in AW freeform tables
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hello mikethompson​You can always select individual page names or URLs from left panel in Workspace. You will just search for that dimension and click on '>'. With that, all the values for that dimension would appear. You can then drag and drop or copy those line items and use it anywhere. Please see below screenshot.Though, you can always submit your feature request/feedback with business use-case at https://forums.adobe.com/community/experience-cloudThanks!

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Re: Can't open a project - Serious error
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
There seems to be some issue. Please reach out to clientcare@adobe.com with all the details. The consultants will help you instantly.

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Re: Segmentation
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
That's because you are using Date Range in the segment. You can just use the segment with the condition in a different time period - 23 June - 9 July.You will be able to see the Return Frequency report with line items:Less than one dayOne to three daysThree to seven daysSeven to fourteen daysFourteen days to one monthLonger than one monthApart from this, it isn't possible to customize the visitor from a particular time frame, like 01 June - 18 June.Hope it clarifies!

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Re: Workspace Compare Dates Functionality Not Working
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
HI martinl83351349​,When you have a time, date range added as a dimension, you won't see "Compare Time Periods" as an option. You'll only see "Add time period" as the option. "Percent Change" isn't available with "Add time period". It is only available with "Compare Time Periods".For instance, remove Day as the dimension and add Pages, for example - you'll be able to see "Compare time period". Next, you can select "Prior month to this date range" and "Percent Change" column will be shown on the ...

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Re: Segmentation
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
deegees9315370​ Does that help?

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Re: Segmentation
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hello,You can use Return Frequency report in Reports & Analytics. If that helps, you can create a segment on "Visitor" container with the condition to find the specific set of users. Further, apply the segment to the Return Frequency report with the date range in question.That can help. Let me know if you have any other questions.Thanks!

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Re: Average Page Load Time
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hello,Custom plug-ins can help here. For instance, performanceTiming plug-in (performanceTiming ) can measure page performance and help in reporting on average page load time. This is handled by the Adobe Consulting Team.Hope it helps!

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Re: Refering Domains not tracking/capturing ?
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Please check that a period (.) isn't added in the internal URL filter settings for the report suite. The most common reason for Traffic sources report to not populate is that the internal URL filter isn't defined.Go ahead and define your internal sites/domains therein, and the traffic sources report should populate.See this more info: Internal URL Filters Hope this helps!Thanks.

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Re: How do i enable pathing on the Channel variable (s.channel)
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hey Jane,It is done from back end. Please reach out to Adobe Client Care with the report suite ID and they will be glad to assist and do it instantly for you.Thanks!

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Re: DTM token
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
If you are a supported user, reach out to clientcare@adobe.com with your Adobe ID or DTM user ID and they will provide that instantly. In case you aren't a supported user, ask your Account Manager to reach to Client Care on your behalf.Thank you!

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Re: adobe analytics - page url
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
The Pages report displays URL only when nothing is passed in pageName variable as a part of the server call, that is, if pageName is left blank, page URL is used to represent the page name. Or else, the values passed in pageName variable (friendly name of the page that the business recognizes) is captured in Pages report.There are several parameters collected from the server call sent to Analytics. They are listed in this doc: Data Collection Query Parameters . You can use 'g' parameter that sto...

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Re: Visit test
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Yeah it could be that someone is using your ID or you could wait for complete data to be processed.

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Re: Visit test
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
marion33678522​ Does that answer your question?

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Re: Visit test
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Yes, the last image request before a visit expires is the end of the visit - and that is taken as the Exit page. So, it would wait for 30 minutes to ensure that there isn't any further activity. Your understanding is absolutely correct.Also, with regards to the follow-up question, it would be counted on both hour. Let me take an example, if a visit starts at 11.55 PM on 14th June and ends at 12.15 AM on 15th June, that visit would be counted in both 14th and 15th June. The same concept applies t...

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Re: Visit test
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
This is totally a normal behavior. Opening a new window/tab in the same browser within 30 minutes (without deleting browser's cache and cookie) will continue the same visit. This is as designed.However, if you open an incognito browsing mode or a new browser, it would consider a new visit.This is because visit/visitor is counted based on Analytics cookies stored on the browser. Opening a new tab or window takes the cookie value from the same browser, and hence the same visit.Hope this clarifies!

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Re: How to calculate Bounces and Bounce rate from data Feed (clickstream data)
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hello,Bounces are defined as the number of visits with a single image request (or single hit). Custom links are included, meaning if a visit contains 1 page view and 1 custom link call, it won't be considered a bounce.So, basically, any visits that have only one hit or one line can be considered as bounces.You can consider the following columns:visit_num - tells the visit numbervisit_page_num - tell the page number of the visit (filter this column for 1)page_event - tells the custom link calls -...

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Re: Sign into DTM
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
You can ask your Account Manager to write in to clientcare@adobe.com on your behalf with all the details and the support consultant will be glad to assist you.

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Re: Media Player Item
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
They generally include portable media players like Apple iPod (Touch), Ugoos UT3S, Samsung Galaxy Player, Sony NW-Z1000, etc. (essentially those aren't mobile phones).Hope this helps!

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Re: Setting up a new page name in Adobe Analytics
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
You can pass s.pageName variable in your source code along with other Analytics variable. With that, the page name passed in that variable will appear in Pages report.For example, s.pageName = "My Page"See this: pageName Another method would be to use Name Pages: Name Pages in Analytics UI, though it isn't recommended as it can cause issues in future.Hope this helps!

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Re: Link clicked analysis
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Mario,In case of custom link calls (s.tl() calls in general), the page related parameters aren't captured. This is why you are unable to breakdown custom link report with pages. And it is an easy workaround to capture URL in a prop and break it down with that prop, as you are doing.Further, you're correct, in case of s.tl() calls, hit is definitely being sent to the Analytics server, it is just that the page related parameters (such as pagename) are discarded.Best!

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Re: Link clicked analysis
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ishans52004352

Employee

ishans52004352
- Adobe Analytics
Hey Mario,Custom link reports are generally used to perform a comparative analysis on different links on a page. For example, on Sports page of a website, they are multiple links related to Cricket that takes a user to espncricinfo.com, say one is a simple link, other is embedded in an image. You could analyze the numbers against those links to see which is performing better.Further, to analyze, the page URL breakdown would give the URLs. Additionally, you could analyze the parameter "pev2" (it ...

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