The format is correct:<base64(header)>.<base64(payload)>.<base64(sign)>Did you check the expiration time?

Hello,you can follow process explain here https://docs.campaign.adobe.com/doc/standard/en/adobeio.htmlBut your payload (the part after the ".") is in your example{ "sub": "1234567890", "name": "John Doe", "admin": true }but to work, it must look like:{ "exp" : <expiry_time>, "iss" : "<your_org_id@Ad...

Hello,it seems that you are working on incomingLead not recipient. So, for option 1, instead [recipient/@id], can you try [incomingLead/@recipient-id]Regards,Damien

Hello,it seems that you are working on incomingLead not recipient. So, for option 1, instead [recipient/@id], can you try [incomingLead/@recipient-id]Regards,Damien