Thanks for checking. Yes, I have already verified the custom form sharing, and it is system-wide / shared with the required groups. The same users can see this custom form in other queue topics without routing rules.The issue occurs only for this Queue Topic where a routing rule routes the request t...

I have a Request queue project with a Queue Topic that has a custom form attached. This Queue Topic also has Routing rule configured , which routes the submitted requests to another newly created project.As an admin I can see the custom form associated with the queue topic. However, when other inter...

Hi,I am facing an issue with adobe Workfront Kanban board as I have setup for my project issues intake.I have added the reference number field to the card view in board settings. However, the field is still not showing on the board.Field value- Issue >> Reference NumberI'd like to understand Is refe...

I'm trying to build a Workfront report where I can view all active projects along with their respective issues in a single place.My goal is to :Display only projects that are currently active in an  Active statusInclude all issues associated with those active projectsAvoid showing inactive/ closed p...