Hi @Sanjana12  The best reason causing such issues in campaign deliveries is operationMgt workflow usually as mentioned by @Amine_Abedour,  but if you say that the operationMgt workflow ran without errors, and the bulk delivery was stuck in the "Target Ready" state, there are a few potential factors...

Hi @Sanjana12 , If the count of Success is greater than the count of Messages Processed for an SMS delivery in your AC platform, here could be the potential reasons:Target Mapping Settings (Proofs or Seed Addresses): If the delivery is configured to include proofs or seed addresses in the main targe...

Hi @Michael_Soprano , Outlook has limited support for CSS, especially when it comes to styling within <div> tags. This could definitely be contributing to the image rendering issues you're experiencing. Steps to Resolve Image Rendering Issues:Replace <div> tags with <table>, <tr>, and <td> tags for ...

Hi @cassiec29238197  Here's are some suggestion from my side that you can refer to troubleshoot your issue:Ensure your email is using UTF-8 encoding. In the email's HTML, include: <meta charset="UTF-8">Check if the content-type header in the email includes the correct charset: Content-Type: text/htm...

Hi @diabbs , You can try the following steps:Check Permissions: Verify the permissions for operators and operator groups to ensure that no changes occurred following the upgrade.Review Sysfilters: Examine the sysfilters in your schemas to confirm they haven't been altered during the upgrade.Contact ...

Hi @Michael_Soprano , Here is mine observation and some suggestions for your issue:Potential Issues and Debugging:HTML Structure and Flexbox: The code uses display:flex to arrange the product columns. Flexbox layouts can sometimes be sensitive to additional elements (like headers) that might inadver...

Hi @ElisabettaPi , It appears like the "Total number of clicks" metric you're seeing only includes clicks on CTAs and not on mirror pages or opt-outs, if so, unfortunately, there is a single metric in Adobe Campaign Classic to provide you count of clicks. However, as @n235ps  suggested, you can inco...

Hi @sraz , When updating the frontal server's configuration file in Adobe Campaign Classic to listen to specific hostnames, several factors could be causing the tracking and redirection features to stop working. Here are some things you should check and consider:1. Hostnames and Certificates:Ensure ...

Hi @vindra , Accessing delivery content via the BCC Archiving option is an effective solution, though I understand it may be somewhat slow.  As an alternative, you might consider using the GetMirrorURL function in Adobe Campaign. This function allows you to retrieve the mirror URLs of each delivery,...

Hi @rvnth , Since you mentioned that this error is occurring only in your Staging environment, you can try the following steps:Try clearing the local cache by navigating to File > Clear the local cache. After clearing the cache, attempt to re-execute the step for updating the DB structure.If clearin...