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MichaelLe
MichaelLe
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Re: Workfront Job Role History Loss - Workfront 21-07-2018
James Many of us have the same issue with this for various reasons. Although it is already under consideration on the idea exchange, one more vote is always appreciated. "https://support.workfront.com/hc/en-us/community/posts/115007377313-User-Costs-by-Roles-Rates-with-specific-time-periods">USER COSTS BY ROLES/RATES WITH SPECIFIC TIME PERIODS In the end I think the new user approach is the best idea for your situation. We use the billing record approach because we dont use CPI calculations. Goo...

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Re: Do you Integrate? - Workfront 20-07-2018
David, We have the same issue with Office 365. Our company will NEVER adopt a cloud based email platform. I am surprised that Workfront would keep pushing its user base to products without understanding the ramifications of a such a move. We have PII, PHI and other legal restrictions that would keep us from EVER moving to a cloud based email system. Just using Workfront presented several hurdles we had to overcome and we do not store PII/PHI for that reason. Michael Lebowitz GuideWell Connect

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Re: Do you Integrate? - Workfront 19-07-2018
So we have great plans to integrate Workfront with at least 5 systems. Unfortunately all of those systems are controlled by another IT department. What that means is that not only do I have to pay for the cost of Workfront Fusion but also the team needed from the other side that operates those. That will easily double/triple the cost for what I need to do. We are looking at Salesforce, SharePoint, Oracle Fusion, Rally, Tableau to start with. Michael Lebowitz GuideWell Connect

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Re: Merge Projects - Workfront 19-07-2018
Along the sames lines as what Brady just commented. We have had this happen a few times. The easiest solution is to move the tasks to the new project which brings all pertinent info with them. Updates, hours, etc. The downside is that if those hours or updates were at the project level, it will not carry over. Although not ideal this would be another use case of the parent child project relationship. The child (proj b) would roll up to parent and could be marked complete. Michael Lebowitz GuideW...

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Re: Can't log time from a task? - Workfront 19-07-2018
For the time being I have told my users to go to their timesheet and enter the hours there. I am hesitant to trigger the nuclear option of giving admin rights because we use timesheet approvals. We do not want anyone going back and adjusting timesheets. Michael Lebowitz GuideWell Connect

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Re: Cross object fields on custom form - Workfront 16-07-2018
You might be able to do a calculated field on the task form that gets its value from the project form. From a task report you can get the value from the project level. Michael Lebowitz GuideWell Connect

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Re: Slow system performance - how to troubleshoot - Workfront 10-07-2018
I have seen two causes to why we experience slow performance. Our IT department is always making adjustments to our Proxy server and firewall. Anytime I see slow performance they are the first ones I check with. If that doesn't solve the problem then I use Doug's "Reality Check". When that seems to show a difference then what I have found is that cause is much harder to fix. I run traces to the Workfront servers and find that we lose high amounts of packets along the way. In order to fix this yo...

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Re: Symbols/coding in Updates - interface issue? - Workfront 28-06-2018
Sounds like Agent Smith has infected the Workfront Matrix. We are also experiencing the problem. Michael Lebowitz GuideWell Connect

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Re: Protected Health Information (PHI) - Hospital work - Workfront 16-06-2018
Hi Jillian My apologies for the late response. We are part of the BlueCross BlueShield of Florida umbrella and we do not store PHI in Workfront. There are just too many risks involved and many other tools out there that can be leveraged/integrated with Workfront - like a restricted SharePoint site or others. Michael Lebowitz GuideWell Connect

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