Hello all, I've been absent from the WF community forums (or WF One now...) for quite sometime, so apologies if this has already been addressed! If that's the case, just point me in the direction of that thread. Here's what I'm experiencing, when I get a proof on mobile and I click to view, a new br...

@Tracy Parmeter‚ that worked for me. Good to know there's a temporary work around! Thank you!

Also experiencing this issue

Thank you very much, @Doug Den Hoed - AtAppStore ! I appreciate the extra info and possible solutions. I'm not sure that I have the capability to control my user's computer to be honest. I'm assuming that I'd have to have an app installed on both my machine and my user's machine, correct? @Sheri Whi...

I've only had 4 users (myself included) have this issue. I'm the only one on the NWE, the rest are on classic. I had them follow the steps outlined by the community and it worked permanently (so far) for two of us. The other two have had no success. One of those folks, who is one of my power users, ...

Thank you for that tip/trick @Sarah Nau . I'll share that with my user. I did have him clear for all time, but I'm not sure if he closed out his tabs. I also instructed him to update Chrome (as I know that a lot of people let that go too long). We shall see! And @Adam Millet , I'll be sure to submit...

I can also say that we HAD the issue yesterday. It first manifested for me in the New Experience. Then I had a Work License user had an issue in Classic, and then finally I had a non-paid license user complain about not being able to access updates. I cleared my cache/history fully and it worked. Th...

@Alex Barnard , great question! I, too, work for an agency and lead the day-to-day project management for our creative team. If Proof could identify this for us, that would be excellent and would take away some of the guess work. To be even more specific, it'd be great if Proof could note when a wat...

All signed up for Friday, @Elissa Lauber ! Thanks! Brandon Hamm Bravo Group

hey @Elissa Lauber , I'd be willing to help if you're still in need. Let me know. Thanks! Brandon Hamm Bravo Group