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kandersen
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  • Hi @Sankaran  There's nothing in your template that stands out. I need some more details on how you uploaded the products. Did you collect the via entity parameters on the site or uploaded them via feed? In order for the products to show, it is requied they are collected/tracked via entity paramter....

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  • Hi @Sankaran I've recorded this video which you hopefully find helpful: https://youtu.be/vJwwBBb2g58 If you get to resolve your issue, then please mark a relevant reply as solution.  Thanks,Kasper

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  • Sorry for the slow response - been travelling.  You're absolutely right in regards to the Last Viewed Item 

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  • Hi @maccg12 , 1. No, you’re not off base. You’re spot on. 2. and you’re spot on with the homepage too. 3. as for if you were to use a people who viewed this also viewed that, on the homepage? Nothing. Recs wouldn’t show anything. If there is no entity.id returned in the request nothing will be shown...

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  • With the recently viewed you need to navigate to other products to have them show. Change the critieria to Most Viewed across site, that should ensure it should something. 

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  • @Sankaran which criteria are you using?   If Recently Viewed, you need to navigate to other ‘product pages’ that also are sending in entity.id, otherwise there is no data/behaviour to ‘fuel’ the recommendation.

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  • Hi @TimBo4 ,   Unfortunately, the move and arrange feature as you know it from the old doesn’t exist anymore.  you can re-arrange in the new by specifying pixel location (on my mobile, so can’t share a screendump). If you’re used to the old feature then you probably won’t be happy with the new alter...

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  • Hi @Sankaran , I can confirm that you've taken all the necessary steps to get Recommendation to work.    Just for reference for anyone new to Recs who sees this thread, I'd like to document the steps in the order i would do them 1. Implement entity.id on the website to be sent as Target parameter ...

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  • Hi @Sankaran ,  I'll try and address each of your questions here - let me know if anything isn't clear and I'll do my best to help explain further. Is there any documentation or a video recording that shows the complete steps of setting up a recommendation activity in Adobe Target?I haven't been abl...

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  • Hi @Michael_Soprano , If you have Adobe Analytics, you most likely already have an eVar/dimension for tracking 'internal campaigns' from a query string parameter - e.g. ?icid=[internal tracking code] Either use that or create a new one and use it to track clicks on each recommendation location in yo...

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