Hi  @Jon_Tehero , Thanks for your response, Actually we have tried with chrome extension and troubleshooting steps in the doc you pointed, We are out off luck. Anyways, We will try one more time, will update the outcome here

@Jon_Tehero ,Regarding VEC, we’re having trouble getting it to work behind our login process/authenticated page. It’s my understanding that we leverage a combination of cookies and local storage to validate/authenticate the user. When we try to login via VEC we get stuck in a page loading loop that ...

Good Morning @DavidSonPM,Setup: Our company is using a CRM id set in all the mbox Calls as Mbox 3rd Party and using a unique product id as entity.id.Sequence of eventsUser is logged-in to our website (widgets.com) on both desktop and mobile phone.User clicks on a couple of products on the website (w...