Hi @navinKumar, could you please try to find the recipients by the Generic Query Editor? Thanks and Regards. Geoffrey

Thanks @navinKumar,Could you please go to the recipient folder and click on "Display contents of sub-folders":Then, if you sort by last modification date, you should see your recipients.The folder can be displayed by a right click into the list, configure list..., double-click on the folder link.If ...

Thanks @navinKumar for the tests and the details,It seems that some recipients are taken into account thanks to the reconciliation by email.Is the folder still defined into the update box? If yes, are the recipients up to date? Into the good folder?ThanksGeoffrey

You can also try to change the "Record identification" to "Using reconciliation keys" and select the email or the primary key field (depending on how you want to detect that the recipient is a new one). Geoffrey

Hi @navinKumar,I can see that you defined the operation to "Insert". I don't know what is the context before the update data box but if the recipient already exists, the box will not add it.Could you please take a look at the workflow log, especially the update data box logs? How many recipient shou...

Hi @navinKumar,You should double-click on the "folder" link from the recipient table:  And then, double-click on the folder that you want to insert the recipients into:   

Thank you @navinKumar, you should try to add the folder link into the fields to update section and select one recipient folder. Thanks, Cheers, Geoffrey

Hi @navinKumar,Have you selected a folder where to create the recipient into the update data box?ThanksGeoffrey

Hi @anoopa24021992, this field is a XML field. Therefore, you can't update it using the mass update. You should use a JavaScript script in order to load the delivery and update the value directly into the XML returned. Regards. Geoffrey

D'accord, as-tu regardé si quelque chose a été crée (même un fichier vide correspondant au nom que tu spécifies) ?