I suggest that Adobe consolidate its multiple glossaries into one
central location. For example, I’ve found FIVE definitions of "visit,"
and they’re all different!
KB articles should list Date Created and Related Product(s). Currently,
there is no date and no list of relevant products in the KB articles. So
we don't know if an article is 7 days old or 7 years old. And some
articles don't mention any product, so it's difficult to know which
products are relevant. With the addition of these fields, we could then
filter on the product of interest and/or on a date range when searching
for KB articles. In fact, it would also be useful to have a version