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SFTP Destination connector to SFMC

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Level 3

Hello, im testing using the SFTP destination connector to activate audiences created in Adobe CDP to send to SFMC. The dataflows successfully run (the audiences have 1-2 people in them) but when I got to import the sftp file into SFMC data extension, the file import fails because it says there are no records. Am I missing a step?

5 Replies

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Community Advisor

Does the import report an error message or do 0 profiles get activated?

 

What is the audience qualification criteria?  

 

Are is the audience sending over full export or incrementatl?

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Level 3

Hey @brekrut 0 profiles are activated. Audience qualification is:

Include audience who have at least 1 Any event where (LID exists) THEN have at least 1 Complete event. This is populate 1 record in Adobe CDP (me). Its a full export and the mapping is mapping the attributes of the Complete event to the attributes in the data extension in SFMC.

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Community Advisor

What is the timing of the batch segmentation within this environment?

 

How was the event data ingested into the Adobe RTCDP platform?

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Level 3

@brekrut the event data was ingested using the HTTP API Source Connector. By timing of the batch segmentation, do you mean the batch evaluation for the segment, or the timing of the audience activation to the destination. The timing of the audience activation is only once for testing.

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Level 1

Did you check if the FTP at SFMC has a valid token?