Segment Membership update in Edge

Question

Hi ,

I have couple of questions on segment membership updates on Edge.

- Is there any delay in segment qualification data getting updated on Edge?

- Where can I see in the platform when the update on Edge happened?

- Can I see Edge Projection configuration anywhere in the platform?

Thanks,

Upasna

abhinavbalooni · Accepted Answer

Hi @derekselby @upasnash - I agree its not immediate and i have seen instances where its immediate and sometimes it takes more than an hour to hydate the profile attributes. I am facing the issue currently in my project and have raised a support ticket to get more information.

Thanks,

Arpan

Hey @upasnash ,

Did you try switching the first party id as the primary id ? If you have default ecid mapped as primary, there can be a delay but if you switch the primary identifier to the first party id like a crm id etc, there is no delay in edge segmentation.

Some more details here:

https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/identity/overview#:~:text=The%20Adobe%20Experience%20Platform%20Web,sessions%20to%20a%20specific%20device.

Hope the above helps.

@arpan-garg Did you try the above mate at your end ?

Cheers,

Abhinav

derekselby · Answer

There can be a delay in qualifying for Edge segmentation if the qualification requires an ID stitch. In that case the ID's are sent back to the hub for Identity processing and potentially profile merging.

If you're Edge segment does not require an ID stitch/profile merge, then it will happen on the edge server and have almost no delay.

This personalization on the Edge sequence diagram from Adobe details this out: https://experienceleague.adobe.com/docs/blueprints-learn/assets/web_sdk_sequence.svg?lang=en

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