How to verify that events are properly associated to a profile

[Luca_Lattarini]

Hello guys,

Any suggestion on how to verify that events are properly associated to a profile? we are running random test to verify events -> profile by using Identity Graph to verify Identity namespace (email) and Identity value . Is it correct?

Thanks

[ChetanyaJain · Accepted solution]

Hi @Luca_Lattarini,

Here are the steps that you can follow:

• search for the profile from Profile UI - preferably with the id that was used for sending events (say ECID)
• You should see one result.
• Open the profile
• Click the Events tab of that profile (you can see this in JSON as well)
• Here you should see if all the events are coming or not.
• Click on the Attributes tab and check if the profile is right by checking the name, email, etc.

For another test, you can also search the profile that you are expecting the events to get tied up would be to search the profile by email or CRM id and perform similar checks.

Hope this helps!

Thanks,

Chetanya

[Danny-Miller]

@Luca_Lattarini Remember that the ID Graph and Profile store are separate.  While two identities being sent in an Event marked for Profile should appear in both, I'd check both when troubleshooting.

@Luca_Lattarini @ChetanyaJain When using the UI to look for Events, remember it caps at some point and you might have to use the API.

[Anil_Umachigi]

Agree with @Danny-Miller. We have relied on API to help us validate. 

You could additionally build some automation to do a recurring test or on demand data validation.