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Hi All,

 

Looking for a pointer in the right direction, as part of trying to get an Abandoned basket use case to work. Everything is generally all setup and working from the Website to Triggers firing and then email sending from ACS.

 

Question is, in the Trigger payload we have the cartAddition and cartRemoval collections, is it possible in Triggers/Analytics side or maybe ACS to do something/manipulate the data captured at that point in order to send an email that would only contain products that don't appear in cartRemovals?

 

Thinking along the lines of a user can add multiple products to their basket, but decide they don't want one or more of these. Currently using the cartAdditions to populate the email, a customer would then end up receiving an email containing products the have removed from their basket. 

 

Thanks,

Don

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