Hello Community,
I’m encountering a rendering issue in the Gmail app specifically for fragments with 2X2 or 1X2 column layouts. Instead of displaying the mobile view, these fragments are rendering the desktop view in the Gmail app.
We’re using a base template that adheres to brand guidelines (e.g., font family, font size) and layering the fragments on top of this template. We've tested the same code offline and across other platforms, and the issue does not occur elsewhere.
Is there a recommended best practice, such as a specific class or other adjustments, to ensure proper rendering in the Gmail app?
Thanks,
Akram Husain
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@AkramH, don't give the drop class for mobile in the <td>. Instead of <td>, use <th> method. Adjust the styling as per your requirement in the below code format.
Example:
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@AkramH -
When designing an email template, I generally follow these steps:
Define the layout: Start by breaking the template into logical sections, such as 1-column, 2-column, 3-column, etc.
Build the base structure: Drag and drop the chosen layout into the canvas to establish the foundation of the template.
Add the necessary elements: Insert the required components, such as text, images, buttons, etc., into each section. While designing, I recommend referring to out-of-the-box templates to understand best practices for creating responsive templates that work across various email clients and browsers.
Additionally, please find attached an example of a 2x2 column layout from the email designer for reference.
<!DOCTYPE html>
<html><head>
<meta charset="utf-8">
<meta name="content-version" content="3.3.25">
<meta name="x-apple-disable-message-reformatting">
<meta name="viewport" content="width=device-width,initial-scale=1.0">
<style data-name="default" type="text/css">body{font-family:sans-serif;margin:0 !important;padding:0 !important;background:#FFFFFF;min-width:750px;}td{padding:0;border-collapse:collapse;}th{font-weight:normal;text-align:left;}.acr-fragment,.acr-component{padding:0;}.acr-fragment img,.acr-component img{vertical-align:middle;}.divider-container{padding:5px 0;font-size:0px;}.text-container p{margin:0;}.image-container{line-height:0;}.acr-tmp-component img,.image-container img{height:auto;}.button-container a{text-decoration:none;color:inherit;}.acr-structure{background-size:auto;background-repeat:no-repeat;}.structure__table{table-layout:fixed;margin:0 auto;border-spacing:0;background-size:auto;background-repeat:no-repeat;mso-table-lspace:0pt !important;mso-table-rspace:0pt !important;}.colspan1,.colspan2,.colspan3,.colspan4,.colspan33,.colspan66{background-size:auto;background-repeat:no-repeat;box-sizing:border-box;}.colspan1{width:100%;}.colspan2{width:50%;}.colspan3{width:75%;}.colspan4{width:25%;}.colspan33{width:33%;}.colspan66{width:66%;}.component-social-container{width:100%;text-align:center;}span.preheader{display:none !important;visibility:hidden;mso-hide:all;opacity:0;}.ExternalClass{width:100%;}.ExternalClass,.ExternalClass p,.ExternalClass span,.ExternalClass font,.ExternalClass td,.ExternalClass div{line-height:100%;}h1,h2,h3,h4,h5{display:block;font-weight:bold;}h1{font-size:24px;margin:19px 0 19px 0;}h2{font-size:24px;margin:20px 0 20px 0;}h3{font-size:19px;margin:19px 0 19px 0;}h4{font-size:16px;margin:21px 0 21px 0;}h5{font-size:13px;margin:22px 0 22px 0;}h6{font-size:11px;margin:25px 0 25px 0;}.mso-is-desktop-hidden,.mso-is-desktop-hidden table{mso-hide:all;}@media screen and (min-width: 500px){.is-desktop-hidden{display:none !important;}.is-desktop-visible{display:block !important;}.is-mobile-visible{display:none !important;}}</style><style data-name="media-default-max-width-500px" type="text/css">@media screen and (max-width: 500px){body{width:100% !important;min-width:0px !important;}.structure__table{width:100%;}.colspan1,.colspan2,.colspan3,.colspan4,.colspan33,.colspan66,.colspan-n{display:block !important;min-width:100%;}.container-small-size .colspan1,.container-small-size .colspan2,.container-small-size .colspan3,.container-small-size .colspan4,.container-small-size .colspan33,.container-small-size .colspan66,.container-small-size .colspan-n{display:table-cell !important;width:100% !important;}.is-mobile-hidden{display:none !important;}.is-mobile-visible{display:block !important;}.is-desktop-visible{display:none !important;}}</style><!--[if gte mso 9]><style acrite-mso-css="true">.image-container div { display: block;}.structure__table td { padding: 0; border: none;}.button-container { border: none !important; padding: 0 !important; margin: 0 !important; line-height: normal !important;}.acr-structure { margin: 0 !important;}.acr-component { margin: 0 !important;}.acr-fragment { margin: 0 !important;}.colspan1, .colspan2, .colspan3, .colspan4, .colspan33, .colspan66 { box-sizing: border-box !important;}.divider-mso-hidden { border: none !important;}</style><![endif]--></head>
<body class>
<div class="acr-container"><div class="acr-structure" data-structure-id="2-2-column" data-structure-name="richtext.structure_2_2_column"> <table class="structure__table" align="center" cellpadding="0" cellspacing="0" border="0" width="750"> <tbody> <tr> <th class="colspan2"><div class="acr-fragment acr-component image-container" contenteditable="false" data-component-id="image" style="width: 100%; text-align: center;" data-has-int-mso-hack="true"><!--[if mso]><table cellpadding="0" cellspacing="0" border="0" width="100%"><tr><td style="text-align: center;" ><![endif]-->
<!--[if mso]></td></tr></table><![endif]--><div class="component-image-container"> </div></div><div class="acr-fragment acr-component" data-component-id="text" contenteditable="false">
<div contenteditable="true" class="text-container">
<p>Please type your text here.</p>
</div>
</div></th> <th class="colspan2"><div class="acr-fragment acr-component image-container" contenteditable="false" data-component-id="image" style="width: 100%; text-align: center;" data-has-int-mso-hack="true"><!--[if mso]><table cellpadding="0" cellspacing="0" border="0" width="100%"><tr><td style="text-align: center;" ><![endif]-->
<!--[if mso]></td></tr></table><![endif]--><div class="component-image-container"> </div></div><div class="acr-fragment acr-component" data-component-id="text" contenteditable="false">
<div contenteditable="true" class="text-container">
<p>Please type your text here.</p>
</div>
</div></th> </tr> </tbody> </table> </div> </div>
</body></html>
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