I am doing a POC on EDS/Franklin. When i followed the tutorial and upload word docx instead of google doc. The site does not load.

[Abuthahir03]

I am doing a POC on EDS/Franklin. When i followed the tutorial and upload word docx instead of google doc. The site does not load.

What is the format of document expected in share point ?

[Himanshu_Jain]

Hi @Abuthahir03 ,

Kindly refer https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/do...

Also is there any specific error you are getting while using the sharepoint for uploading word document for EDS.

Thanks

[AbuthahirI]

Just getting a plain 404

When i try to register in Franklin Service Setup 

[Himanshu_Jain]

Hi @AbuthahirI ,

It seems you config is not correct , can you check the yaml file .

Kindly refer : https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/do...

Thanks

[daniel-strmecki]

Hello,

in case you are using Google Drive/Docs, you cannot simply upload a DOC or DOCX file. Check this https://support.aodocs.com/hc/en-us/articles/210147546-Convert-Microsoft-Office-files-to-Google-file... 

Hope this helps,

Daniel

[daniel-strmecki]

Hello,

in case you are using Google Drive/Docs it uses a different format than Word on your PC, so you cannot simply upload a .doc or docx there. Try this:

1. Open your library in Google Drive.
2. Select the file you want to convert.
3. Open the More actions menu and select Convert to Google Docs.
4. In the dialog, select the destination folder for the converted document. You can select My Drive or The current folder.
5. Click Convert.

Hope this helps,

Daniel

[arunpatidar · Accepted solution]

Hi @Abuthahir03 
Please check this https://www.aem.live/docs/setup-customer-sharepoint 

[kautuk_sahni]

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