Modal Window Tracking using DTM

[Bsmith320]

I received a request to implement tracking on a series of modals that will be launched on the search results and content pages of our main site. I need to capture the name of each modal window in the step-by-step process. The first modal is the login or registration. I also need to know how many visitors opened the login/registration modal, but did not take any action.

I will be able to capture the modal windows names using the h2 id. I know how to implement the interactions within the modal windows, but I don't know how to capture the modal name when the modal is activated. 

The main site where the modals will be added was implemented using DTM. I use a data layer to capture the page names on the site. I don't think that I want to do the same for the modal names. 

I need advice on how to tag the modal windows so that I can report access to each of the windows.

Thank you,

Bill

[edward_hor1]

Hey Bill,

Could you not use onclick event tracking if they click to open the modules?

This should trigger the rule which you can then fire events and/or populate any variables you wish.

Cheers,

Ed

[ParitMittal · Accepted solution]

Hi Bill ,

As per the Scenario mentioned above, You can use Direct call rules to track modal window which will require firing _satellite.track() calls from the code of your Modal Window.

Please see the following link for more information about the Direct Call Rules.

https://marketing.adobe.com/resources/help/en_US/dtm/t_rules_direct_conditions.html

Thanks & Regards

Parit Mittal

[Bsmith320]

I plan on using a direct call rule to capture the modal names.

Thank you,

Bill

[cathyw49544988]

Hi I ran into a similar issue. My case is, when user clicks a link, a modal form pop up, Then I will need to track the submit of this form. I can not use the click of the submit button only because the validation may fail. I want to track the next confirmation form. It is a modal as well. I tried to use direct call. I tried to check the text actually is showing on the conformation form. But it didn't work. I am wondering what text should I check for the direct call rule?

Thanks

[cathyw49544988]

What will be the best way to track the confirmation page in a modal window?

[jantzen_b]

Have you tried using the forum submit event based rule in DTM rather then submit button click? Otherwise, you could always grey out the button until validation has passed.

[cathyw49544988]

Just saw the dataelement change way. it worked.

Thanks