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SOLVED

DTM Ignoring report suites set in code.

daavq
Level 3
Level 3

I have noticed a large number of calls reporting in our development report suite. Upon investigation it seems sometimes DTM is ignoring the report suites set in the code and instead leveraging the ones set in DTM itself. So in DTM I have default report suites set like this:

[img]https://omniture-help.custhelp.com/ci/fattach/get/877657/1433173821/filename/DTMissue.png[/img]

However in the code itself I am setting the s.account variable.  The ones set in the picture were required for DTM to allow me to save the changes.  Anyone have a similar issue?

1 Accepted Solution
ParitMittal
Correct answer by
Level 10
Level 10

Hi Laura,

The problem is with the s.sa() function you are using.  It is not recommended to initialize a report suite using s.sa() function.The s.sa() function only lets you dynamically change a report suite at any time on the page, before or after an image request fires.

Hence please use the following code to in "customize page code" to properly initialize  the report suite id to be used for Page Load Rules and Event Based rules.

var r_suite = _satellite.getDataElement('reportingSuite') ; s_account=r_suite; s.account=s_account;

Thanks & Regards

Parit Mittal

View solution in original post

7 Replies
Rahsing
Level 8
Level 8

Hi,

Could you please upload the picture again? I'm unable to view it.

Rahul

daavq
Level 3
Level 3

Trying again....

As you can see the report suites are set, but I have the "Set report suites using the custom code below" because I have code in there that changes the report suites based on domain.

[img]DTMissue.png[/img]

Rahsing
Level 8
Level 8

Hi there,

Could you please share the code where you're setting the s.account variable please?

Rahul

Rahsing
Level 8
Level 8

Ah! it's usually suggested to let Adobe manage the library but I can understand why you'd need to use it.

Okay! could you share the code where you're setting the s.account variable please? (a snapshot like this would be good)

Rahsing
Level 8
Level 8

Hi,

Have you bee able to resolve this problem?

If yes, could you please post the solution for the benefit of other users.

Regards

Rahul

laura_vl
Level 2
Level 2

Hello, I am running into this same problem, was there any resolution? I am manually loading the AppMeasurement library but within "custom page code" I am dynamically setting the reporting suite. When I try to fire any event-based rule with Adobe Analytics variables defined, the reporting suite does not get set. 

ParitMittal
Correct answer by
Level 10
Level 10

Hi Laura,

The problem is with the s.sa() function you are using.  It is not recommended to initialize a report suite using s.sa() function.The s.sa() function only lets you dynamically change a report suite at any time on the page, before or after an image request fires.

Hence please use the following code to in "customize page code" to properly initialize  the report suite id to be used for Page Load Rules and Event Based rules.

var r_suite = _satellite.getDataElement('reportingSuite') ; s_account=r_suite; s.account=s_account;

Thanks & Regards

Parit Mittal

View solution in original post