Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit is happening now. Discover what's next in customer experience.
SOLVED

double tracking in iframes

Avatar

Level 1

Hi everyone,

I have a question about the settings of pageviews in Adobe Analytics.
 
We've got a webpage with an iframe. The container has been implemented  with DTM and the iframe has been tagged with custom link and eVars.
 
When the page is loading, a pageview is sent (through DTM), but the iframe also sends a pageview because of its tracking code. ¿Is there any change to delete the second pageview tracking (in order to only have one) and leave the event tracking?
 
Thanks in advance!
1 Accepted Solution

Avatar

Correct answer by
Level 10

Hi ,

You'll need to suppress second page view by adding below code to your tool custom code.

var isInIframe = (parent !== window)
if(isInIframe ){
return false; //this will prevent the Adobe Analytics tool to send a pageview image request
}else{
return true; //this will allow the Adobe Analytics tool to send a pageview image request
}

Please do let us know in case of any questions or queries.

Thanks & Regards

Parit Mittal

View solution in original post

2 Replies

Avatar

Correct answer by
Level 10

Hi ,

You'll need to suppress second page view by adding below code to your tool custom code.

var isInIframe = (parent !== window)
if(isInIframe ){
return false; //this will prevent the Adobe Analytics tool to send a pageview image request
}else{
return true; //this will allow the Adobe Analytics tool to send a pageview image request
}

Please do let us know in case of any questions or queries.

Thanks & Regards

Parit Mittal

Avatar

Level 1

Hi Parit Mittal,

I think you will be able to help me with the following.

I have similar issue as above but the scenarios are bit different.

I have a website (Site-A) which has a third party tool as an iframe (Site-B).

Site-A using an Ensighten space called A-space. Site-B using Ensighten space called B-space. So not just pageviews but also all the events are fired 2 times (one in A-space, another in B-space) as same DataLayer object is used in both the spaces.

Note: Site B is a third party domain and I managed to add Ensighten script on their site. I can ask their developers to add/change any code for the iFrame.

Is there a way to prevent a tag from firing twice?

Let me know if you need more details.

Thanks,

Goutami

The ultimate experience is back.

Join us in Vegas to build skills, learn from the world's top brands, and be inspired.

Register Now