Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Data element not populating in DTM

Community_Admin
Employee
Employee

My rule is firing in DTM, but my data element won't populate. What's wrong with it?

1 Accepted Solution
Community_Admin
Correct answer by
Employee
Employee

There’s likely a timing issue. Check and see where the rule is loading; if it’s loading at Top of Page or Onload, then the data element is likely not available yet when the rule fires. Try switching the rule to load at Bottom of Page or DOM Ready. If the data element still isn’t populating, refer to method for the previous question to ensure the data element is available on the page.

View solution in original post

1 Reply
Community_Admin
Correct answer by
Employee
Employee

There’s likely a timing issue. Check and see where the rule is loading; if it’s loading at Top of Page or Onload, then the data element is likely not available yet when the rule fires. Try switching the rule to load at Bottom of Page or DOM Ready. If the data element still isn’t populating, refer to method for the previous question to ensure the data element is available on the page.

View solution in original post