Hi @VictorSo6 ,
The "User does not belong to the organization" error indicates that your Adobe Developer account lacks proper access permissions to the Adobe organization managing your Commerce instance. This is a common issue when there's a mismatch between your Adobe Developer Console access and your Commerce Cloud project permissions. https://experienceleague.adobe.com/en/docs/commerce-learn/tutorials/api-mesh/aio-projects-workspaces
Step-by-Step Solution
Step 1: Verify Adobe Organization Access
First, ensure you have the correct organizational access: https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-19448
1. Check Your Current Organization
- Log into the Adobe Developer Console at https://developer.adobe.com/console
- Click the organization switcher (org switcher) dropdown in the top-right corner
- Verify you're in the correct organization that owns your Adobe Commerce instance
- If the organization doesn't appear, you need access granted by an administrator
2. Request Developer Access
- Contact your Adobe organization administrator
- Request Developer Access or System Administrator privileges
- Specifically ask for permissions to the Adobe Commerce product profiles
Step 2: Add Required Services to Your Workspace
Once you have proper organizational access:
1. Navigate to Your Project0
- Go to Adobe Developer Console
- Select your project and workspace
- If you don't have a project, create one first
2. Add API Mesh Service
- Click Add Service → API
- Filter by Adobe Experience Platform
- Select API Mesh for Adobe Developer App Builder
3. Add Additional Required Services
- I/O Management API (for authentication)
- Adobe Commerce as a Cloud Service (for REST source access)
Step 3: Obtain Your CATALOG_SERVICE_API_KEY
The CATALOG_SERVICE_API_KEY is generated through your Commerce Services Connector:
1. Access Your Commerce Account
- Log into https://account.magento.com using the license owner's account
- Navigate to Magento tab → API Portal
2. Generate API Keys
- From Environment menu, select Production (or Sandbox for testing)
- Enter a name in the API Keys section
- Click Add New to generate the key pair
- Important: Download immediately as this is your only opportunity to copy the private key
3. Configure in Commerce Admin
- Go to System → Services → Commerce Services Connector
- Enter your public and private API keys for both sandbox and production
- The x-api-key header value you need is your public API key
Step 4: Configure API Mesh Authentication
1. Set Up Organization Permissions
- Ensure your user has Project Admin or Contributor role in the Commerce Cloud project
- Verify you have access to the specific environment (production/staging/development)
- Configure CLI Authentication
bash
aio login aio where
- Verify you're authenticated with the correct organization and project
Step 5: Update Your Mesh Configuration
Create your mesh.json with proper configuration:
{ "meshConfig": { "sources": [ { "name": "CommerceCatalogServiceGraph", "handler": { "graphql": { "endpoint": "https://catalog-service.adobe.io/graphql", "operationHeaders": { "x-api-key": "{env.CATALOG_SERVICE_API_KEY}", "Magento-Environment-Id": "{env.MAGENTO_ENVIRONMENT_ID}", "Magento-Store-View-Code": "default", "Magento-Website-Code": "base" } } } }, { "name": "CommerceCoreGraph", "handler": { "graphql": { "endpoint": "https://your-commerce-instance.com/graphql" } } } ] } }
Step 6: Set Environment Variables
1. Set the required environment variables:
export CATALOG_SERVICE_API_KEY="your-public-api-key" export MAGENTO_ENVIRONMENT_ID="your-environment-id"
You can find your Environment ID by running:
bash
bin/magento config:show services_connector/services_id/environment_id
Thanks,
Amit
