URL 403 Issue tt.omtrdc.net

[Mr_Moorthi]

Hi Team ,

Any idea why this issue occuring on my site and how to resolve this .

https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=183c10580a85439f8b86930694dc&version...

Getting 403 Error.

Thanks in Advance !!!

[Gaurav_Singh]

@Mr_Moorthi this usually occurs because of authentication/access issues. 403 response code means that a client is forbidden from accessing a valid URL. The server understands the request, but it can't fulfil the request because of client-side issues.

Are you getting this error while loading Target on your page or while performing any specific task?

[Mr_Moorthi]

@Gaurav_Singh Thanks for the quick response . We are getting this issue on page loading .

Even some sites dont have target activity but still this issue occuring .

[Gaurav_Singh]

@Mr_Moorthi could you share the request URL and request payload on "gasingh@adobe.com" . I will quickly review it and share the insights.

If things need to be investigated , you may need to open a client care ticket.

[Gaurav_Singh · Accepted solution]

@Mr_Moorthi  as suggested , the issue is related to the mbox host . Please check the Host section under Administrator tab in Target UI and then ensure that the Host settings are not enabled . If they are then please add the domain of the current page in the list.

Document : https://experienceleague.adobe.com/docs/target/using/administer/hosts.html?lang=en .

Hope this helps.