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Target Audience is not working

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Level 2

Hi,

I am trying to create audience in target where I want to exclude Tablet/iPad devices from my test.

I create the custom audience in target where in Rules I am selecting Mobile option and I am providing condition as "Is Tablet" and it's value is false.

Is that correct way to create exclusion for Tablet devices?

Thank you for your help.

Thanks & Regards,

Rajvi.

1 Accepted Solution

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Correct answer by
Employee Advisor

hi Rajvi,

That is the correct way to exclude Tablet devices from test, but if its still not working for you, then you can also use following option.

Add all list of tablets you want to exclude.

Or you can specify height and width of devices that you can exclude

1743913_pastedImage_2.png

Thanks,

Gauresh Kodag.

View solution in original post

1 Reply

Avatar

Correct answer by
Employee Advisor

hi Rajvi,

That is the correct way to exclude Tablet devices from test, but if its still not working for you, then you can also use following option.

Add all list of tablets you want to exclude.

Or you can specify height and width of devices that you can exclude

1743913_pastedImage_2.png

Thanks,

Gauresh Kodag.