{"error_code":"502061","message":"Bad Gateway. No ten...

[Umamaheswari_Yakkala]

Hi, 

I am trying to connect Adobe Target using APIs by passing bearer token and Api-key but getting 403 Forbidden code.

{"error_code":"502061","message":"Bad Gateway. No tenant associated with the user profile."}

Where can I find tenant Id for Adobe target? 

I am finding tenant name from https://experience.adobe.com/#/@xxxxxxxxxxx/target/ but its not working. 

Please help me to resolve this.

Thank You

Uma

[josejr19 · Accepted solution]

@Umamaheswari_Yakkala I would recommend reviewing this documentation very carefully. Also can you described the steps you have taken already? Want to make sure I understand how you generated your JWT token as an example.

[Umamaheswari_Yakkala]

Now I am able to connect .. I have realized that I am using company code instead of tenant name. Thank you

[viveksuraj12]

Hi Uma,

I am facing the same issue. Even i am entering the client code and it din't work.
Could you please help me stating where i can find the tenant id?

Thanks

Vivek Suraj

[Umamaheswari_Yakkala]

Hi Vevek, 

if your URL format is like below, then your tenent ID should be in this "@xxxxxxxxxxx" part of URL 

 https://experience.adobe.com/#/@xxxxxxxxxxx/

Thanks 

Uma

[alxavila]

that worked for me too thanks

[viveksuraj12]

Hello @ umamaheswariy46,

Thanks for that. It worked for me now :).