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SOLVED

Question about the country of registration of my account

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Level 1

Hi,

I would like to bye the Acrobat XI Pro Teachers version. Whenever I try to pay the product I receive the massage that my account is registered in a different country and that I have to log in again with the right account. Where can I check and change in which country I am registered in Adobe?

 

Thanks for your advice

1 Accepted Solution

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Correct answer by
Employee

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe accounthttp://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey

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1 Reply

Avatar

Correct answer by
Employee

Hi Michael,

Sorry for any frustration you are encountering here.

Please see this article for information on how to change the country associated with your Adobe accounthttp://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

If you have any questions or need any assistance with this, I highly recommend contacting our support team directly: https://helpx.adobe.com/contact.html

 

Kind regards,

- Carey