Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Page Viewed Segment Building

davidb98884514
Level 3
Level 3

Hi all,

I'm running an AB test where we're redirecting 50% of visitors to our site from our current sales engine to a new sales engine. Visitors enter the campaign prior to visiting either of the sales engines. I'm trying to build a segment to measure performance by only visitors that entered the sales engines (either of the two). I've made a segment in which the condition is Current Page URL contains www.domainname.com/ticketstoreA or www.domainname.com/ticketstoreB at the campaign entry level. For whatever reason, this segment does not work. It continues to show zeros despite my countless times visiting the sales engine after entering the campaign. Strangely though, I've replaced the URL with another URL outside of the sales engine and that worked. 

Has anyone experienced this?

Thanks in advance!

David

1 Accepted Solution
shekhardhiman
Correct answer by
Employee
Employee

Hi David,

It might sound obvious but I hope you have the target library (mbox.js) on the sales engine.

Thanks!

View solution in original post

4 Replies
shekhardhiman
Employee
Employee

Hi David,

Thank you for reaching out to Adobe Community.

Apologies for the inconvenience.

Try to change the segment definition and see if it helps. Are you doing it on target or recommendations?

Thanks!

shekhardhiman
Employee
Employee

David,

One more thing, could you please provide the example code or test URLs? Hopefully there will be something quick to identify 

Thanks!

davidb98884514
Level 3
Level 3

I tried using the mboxURL parameter condition, bit that didn't work either. Do you have any other recommendations? I'm using Target Classic. 

shekhardhiman
Correct answer by
Employee
Employee

Hi David,

It might sound obvious but I hope you have the target library (mbox.js) on the sales engine.

Thanks!

View solution in original post