Hello Community,
We have encountered an issue while saving an activity in AEM for targeted content. We currently have an integration with Adobe Target, and the integration has access to the required workspace. Has anyone else experienced this issue?
28.08.2025 06:54:26.330 *DEBUG* [10.96.205.108 [1756382047435] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl Target API Request: POST https://mc.adobe.io/company/target/activities/xt?includeMarketingCloudMetadata=true {"thirdPartyId":"content-campaigns-project1-experience-Test-Personalization--author","state":"APPROVED","name":"Test Content Personalization-target-experience_author","priority":1,"locations":{"mboxes":[{"locationLocalId":0,"name":"6ab622aa-f460-42c5-9e97-31fe6c35f9ec-adc4c8193fb9a679459a5e0d6a1d4fd3--author"}]},"experiences":[{"experienceLocalId":0,"name":"Default","optionLocations":[{"optionLocalId":620993306,"locationLocalId":0}]},{"experienceLocalId":1,"name":"Returning Visitors","audienceIds":[230700],"optionLocations":[{"optionLocalId":838482848,"locationLocalId":0}]}],"marketingCloudMetadata":{"sourceProductName":"Adobe Experience Manager","editURL":"https://www.xyz.com/libs/cq/personalization/touch-ui/content/v2/activities/createactivitywizard.html..."},"metrics":[{"metricLocalId":10,"name":"Conversion","conversion":true,"action":{"type":"restart_random_experience"},"mboxes":[{"name":"6ab622aa-f460-42c5-9e97-31fe6c35f9ec-adc4c8193fb9a679459a5e0d6a1d4fd3--author","successEvent":"mbox_shown"}]}],"options":[{"offerId":1383104,"optionLocalId":620993306},{"offerId":2288631,"optionLocalId":838482848}]}
28.08.2025 06:54:26.936 *DEBUG* [10.96.205.108 [1756382047435] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl Unexpected response status code [400] for request [https://mc.adobe.io/project1/target/activities/xt?includeMarketingCloudMetadata=true].
{"httpStatus":400,"requestId":"7nh1SFmAN1i4mUVddMF5A6Jd1Slt4mYi","requestTime":"2025-08-28T11:54:26.883076150Z","errors":[{"errorCode":"OfferId.ABActivity.options.offerId","message":"Offer not accessible in provided workspaces. Id: 1383104","meta":{"options[0].offerId":1383104}}]}
28.08.2025 06:54:26.937 *DEBUG* [10.96.205.108 [1756382047435] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.TokenManager Releasing token content-campaigns-project1-portal-target-experience-Test-Personalization
28.08.2025 06:54:26.938 *ERROR* [10.96.205.108 [1756382047435] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.servlets.commands.SynchronizeCampaignCommand Save activity request failed!
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Hi @test1234567
For integration with Adobe Target, I hope you've done IMS configuration is this correct? Could you please check you have the right access permissions for the AT workspace you selected?
follow the doc which may help https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/sites/integratio...
Check this and feel free to post a message here if issue not resolved.
Thanks
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Thank you for your reply. In the Admin Console, I have granted approver permissions for the required workspace, but I am still seeing this error. Could you help me identify the cause of this issue?
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