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SOLVED

Experience B showing content from Experience A

alexe58360872
Level 2
Level 2

Hello,

Hoping someone can shed some light on an issue we're having.  We just launched an activity but we are seeing content from experience A on Experience B at the bottom of the page.  This has never happened before.  Hoping someone has experienced the same or similar.

 

Thank you very much in advance.

Alex

Adobe Target
1 Accepted Solution
rush_pawan
Correct answer by
Community Advisor
Community Advisor

hello,

 

it shouldn't be happening this way, there seems to be something missing

 

0. first cross check if those experience are different

1. can you check the network log of page and check the return response from target and verify the content for experience A vs B

2. check you activity segments rules against which it will fall to experience A vs B

 

i hope above will give you correct understanding.

View solution in original post

2 Replies
Gaurav_Singh
Employee
Employee

@alexe58360872  Could you share more details around the type of activity used and Activity details. I would recommend you to please initiate a client care ticket with all the activity details.

rush_pawan
Correct answer by
Community Advisor
Community Advisor

hello,

 

it shouldn't be happening this way, there seems to be something missing

 

0. first cross check if those experience are different

1. can you check the network log of page and check the return response from target and verify the content for experience A vs B

2. check you activity segments rules against which it will fall to experience A vs B

 

i hope above will give you correct understanding.

View solution in original post