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Click Tracking Events are sent but metrics aren't counting in conversion reporting

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Level 1

Hi,

 

I've setup click tracking but I'm not seeing the metrics aggregate in reporting. When I click on the element, the call is sent ok, apparently everything is correct, but I don't see the clicks in the reports.
Any ideas that what could be the problem?

Thanks!

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1 Reply

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Employee Advisor

Hi @esthergu1 ,

Could you share the code that you're using for click tracking and the goals and settings metric selection screenshot? also, could you make sure that when the page loads click is getting bound to the element properly?