Automated Personalization - Manage Content

[Michael_Soprano]

I have got multiple offers in my AP activity. When I would like to set up Targeting Audiences for a specific offer then I am able to do this only for a one offer. Same with Report Group. Why is that?

[Matthew_Ravlich_ACG]

Hi @Michael_Soprano - If you hover over any of the offers that are not the default, you will see three icons on your right-hand side:

Clicking the middle icon will allow you to set up the targeting for that specific offer.

I hope that helps.

Matt | ACG Digital

[Michael_Soprano]

I hover over - its dark grey as you can see it .... Nothing showed up

[Matthew_Ravlich_ACG]

The offer you highlighted in the screenshot is the default offer and cannot be targeted. The offer under the default should give you a targeting option.