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Adobe target not displayed

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Level 2

We are using Adobe Launch for loading Adobe Target. The rule is launching correctly but Launch is not loading and this error is displayed.
What is the meaning of this sentence?
What could be the reason why Adobe Target is not loading?
Thanks

ExO_Spain_0-1704816506475.png

 

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1 Accepted Solution

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Correct answer by
Community Advisor

Hey @ExO_Spain 

 

There is a custom script which is checking for domain in the rule you've setup which is not getting met and there seems to be a target flag to enable Target, which is set to false.

 

There are two rules in the above screenshot. Check the two rule conditions. They will have this logic sitting in them. The above higjlighted statement just seems to be a console.log statement to print the flag value on to the console.

 

Hope the above helps.

 

Cheers,

Abhinav

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4 Replies

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Level 2

Hi @ExO_Spain 

Can you share more details around how implementation has been done in launch?

If you can attach few screenshots.

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Level 2

Hi @MayuriK1 ,

Thank you for your reply.

Here are some screenshots from our implementation.

ExO_Spain_1-1704872524371.png

ExO_Spain_0-1704872413683.png

at Core Propertie Token

ExO_Spain_2-1704872644854.png

ExO_Spain_3-1704872905818.png

ExO_Spain_4-1704872956853.png

Thank you very much

Avatar

Correct answer by
Community Advisor

Hey @ExO_Spain 

 

There is a custom script which is checking for domain in the rule you've setup which is not getting met and there seems to be a target flag to enable Target, which is set to false.

 

There are two rules in the above screenshot. Check the two rule conditions. They will have this logic sitting in them. The above higjlighted statement just seems to be a console.log statement to print the flag value on to the console.

 

Hope the above helps.

 

Cheers,

Abhinav

Avatar

Level 3

Hi @ExO_Spain ,

 

Can you try loading Adobe Target in a separate rule which gets triggered first and then fire mbox call from a separate rule. Since you're loading target libraries and firing mbox in the same rule, it could be possible that the Target libraries are not present when you're trying to fire the mbox.

-Vikas Chaudhary