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SOLVED

Adobe Target images

nicolel54690397
Level 2
Level 2

Hi,

Uploading images in Adobe Target is not working, what could be the problem?

Nicole

1 Accepted Solution
Docea
Correct answer by
Employee
Employee

nicolel54690397​,

This is hard to say based on the information provided. If others can upload it's probably permissions however it could be other things maybe even a bug. To quickly find out please have one of your company's supported users open a new ticket with ttclientcare@adobe.com with the pertinent information:

1. User email for user trying to upload image.
2. Step by step directions on flow being followed.
3. Explanation on expectations vs what is actually happening.

We are looking forward to hearing from you soon.

Mihnea Docea  | Technical Support Rep, Customer Care | Customer & Employee Experience | Adobe | (:: 1 (800) 497-0335

View solution in original post

1 Reply
Docea
Correct answer by
Employee
Employee

nicolel54690397​,

This is hard to say based on the information provided. If others can upload it's probably permissions however it could be other things maybe even a bug. To quickly find out please have one of your company's supported users open a new ticket with ttclientcare@adobe.com with the pertinent information:

1. User email for user trying to upload image.
2. Step by step directions on flow being followed.
3. Explanation on expectations vs what is actually happening.

We are looking forward to hearing from you soon.

Mihnea Docea  | Technical Support Rep, Customer Care | Customer & Employee Experience | Adobe | (:: 1 (800) 497-0335

View solution in original post