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Activity not visible after going live

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Level 1

Hello,
I have made an activity live, but I still see the default content.
I have already tried all the options on this page: https://experienceleague.adobe.com/de/docs/target/using/activities/troubleshoot-activities/troublesh...

I have only removed one container from the experience with the option "Custom code" --> display: none.
However, this container is still visible after activation.

Can you help me further?

Many thanks and best regards
Jan

 

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1 受け入れられたソリューション

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正解者
Community Advisor

Hi @JanHa2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

 

Matthew Ravlich | ACG Digital | albertacg.com

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3 返信

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正解者
Community Advisor

Hi @JanHa2 - If you use custom code, you may need to uncheck "Add code in the <head> section" to display your changes correctly.

 

Matthew Ravlich | ACG Digital | albertacg.com

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Community Advisor

Hi @JanHa2 ,

 

You can do this in two ways.

 

In your experience, click on Container, you can see options, click on Layout -> Click on Remove and save the changes

 

Also if you want to edit through code then click on Edit and edit your HTML code as per request.

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Level 1

Did you find a solution to your problem? I'm having the same issue.