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Issue with XT Activity behaviour in Single-Experience Case

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Level 7

8/30/24

Hi Adobe Team / @Amelia_Waliany ,

While reviewing the documentation for switching experiences in XT activity available at Experience Targeting Documentation, I noticed that the behaviour described for single-experience XT activities doesn't seem to work as expected. Specifically, the document mentions that "Visitors remain in an experience even if they cease to qualify for the audience that put them in that experience."

To verify this, I conducted a POC, and the results were different from what is outlined in the documentation. I have recorded a step by step video demonstrating my findings, which I have given below for your review.
Guideflow interactive demo

 

Please let me know if I am doing something wrong here, or if the documentation might need to be updated. If the latter is the case, I kindly request that this point be corrected.

Looking forward to your feedbacks.

Best regards,
Vaibhav Mathur


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