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harinis39162177
May 23, 2018

Delete Target Audiences?

  • May 23, 2018
  • 1 reply
  • 2776 views

Hello,

I have created a few segments in Adobe Analytics and pushed it to Experience cloud so that I could use them as Audiences in Target.

But when I checked the Audiences under Target, I see multiple instances of these segments showing. One segment shows up 3 times, with same name.

In Analytics, there is just one segment.

I have deleted them from Audience Library, but still they are showing up in Target Audience.

Can anyone let me know how do I delete the multiple instances of audiences in target, so that only 1 segment is shown as audience?

Thank you.

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    1 reply

    S
    Adobe Employee
    Shruti_PremkumarAdobe Employee
    Adobe Employee
    May 24, 2018

    Hi harinis39162177​ If you have deleted the audiences from the audience library it could take upto 24 hours before the audiences are removed from the Target UI . If the issue still exists after 24 hours, please submit a support ticket with customer care and we can investigate the same for you.

      Amelia_Waliany
      Adobe Employee
      Amelia_WalianyAdobe Employee
      Adobe Employee
      June 6, 2018

      To submit a ticket to customer care, please write to: tt-support@adobe.com. Thanks!

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