[Announcement] 🚨 Facing Issues with the New Adobe Target UI? You're Not Alone. 🚨

[Gokul_Agiwal]

As Adobe Target undergoes major UI upgrades, many users—both new and experienced—are encountering unexpected challenges:

As few examples like :
1) Activities created in the old UI aren’t working correctly in the new interface (and vice versa)
2) Moving or editing page elements has become more difficult
3) QA URLs not functioning as expected
4) Missing features or unclear workflows
And many more ...

Together with @kandersen , we’re excited to launch a new dedicated thread on Experience League - a new Captain-driven initiative to bring us all together to:

1) Share the issues you're facing
2) Report what's missing or broken
3) Learn workarounds and tips from others
4) Find clarity on how to navigate the new UI efficiently

The goal: Let’s crowdsource solutions, simplify the transition, and support one another through these changes.

Got a blocker, a workaround, or just something that feels off? Post it in this thread. We’ll answer what we can—and escalate where needed.

Let’s turn confusion into collaboration.

[SergiiK3]

@Gokul_Agiwal thanks for answering, that was my assumption as well, however we can not see CJA Reporting Suite with a new Target experience, and we can not go back to the old (where CJA option was available). I guess i will open Adobe Support Ticket. 

[Gokul_Agiwal]

Hi @SergiiK3  I can see it's there for me. yes please go ahead for adobe support ticket so they can check for you. 

[Gokul_Agiwal]

HI @SergiiK3 - Did you raised any ticket with adobe customer support team and is this resolve for you? IF you can share then other also get to know in case if the same issues occurs for them 

Thanks

[SeanHa16]

Hi Gokul,

Are you aware of a fix for this issue, whereby Target reformats a link structure, which in turn breaks the link on the respective page when the campaign is activated?  

It appears to add /render to a href and /proxy to image url's, however everything performs and renders as it should when checking via the QA Activity links?

This is happening with both Experience Targeting (XT) and AB Test (A/B) campaigns.

I had activated an XT campaign on 26 June, prior to the update to Target UI (I believe) when this issue was discovered with newer activites, I checked back but all links were unaffected, no additional  /render or /proxy present in the HTML.

Thanks in Advance

 

 

[Abraham_VipinEa]

new UI really sucks. Sorry to say that. Page is loading very slow, 80% of time we get to error page instead of rendering the page. Earlier we used to have a custom code inject. Looks like that is gone. Earlier we used to have the insert before or after as a dropdown which was earlier than now doing it on the UI. Hope it gets improved. 

[Tr1ck1]

Hi Gokul, Is there a way to now work with device simulation, as I am having endless issue trying to change my views Mobile first to Web... it just changes everything to the same.  In the old UI it could be changed without effort.

[Gokul_Agiwal]

Hi @Tr1ck1  

You can use the design canvas only for all the viewport or mobile simulation to see the views. You can chose the right device options and provide the size alogn with zoom in/out controls.

[SeanHa16]

Hi Gokul and wider community,

The previous issues I was facing with Target seem to have been alieviated since installing the VEC Helper update extension for Edge (Chrome extension currently blocked by our IT) BUT still having UI issues

I am currently trying to access banner HTML, which sits within a SECTION of the page, previously I could use the 'breadcrumb layers' to select the level of HTML content I wanted to access - ie I could select the body level, then select edit content to view the full HTML, now when I try to do this, above div level, the editor panel disappears instantly, allowing no time to select edit content.

Is there a way to activate the editor panel after you select the level you wish to edit? 

I have attached screenshot and video to show details

Working in Microsoft Edge for Business - Version 139.0.3405.111 (Official build) (64-bit)

Thanks

[Gokul_Agiwal]

Hi @SeanHa16   I just tried and its working for me. 

At the bottom of the VEC editor, a DOM path displays, select the right element you want to edit and then you can see the editor panel ( blue in color with options) appear and also the edit panel at the right side of the design canvas. 

Like in below screenshot, I select the 2nd div Footer > div > div, once I clicked on the div the blue panel appeared in editor. 

Can you try it once again and check 

Thanks

[Gokul_Agiwal]

Hi @SeanHa16  - Did you check the issues you're facing based on the above reply . ? 

[SeanHa16]

Hi Gokul,

I can see/access the editor panel up to div level, once I got beyond this - to section, main or body, the panel is no longer visible, it does appear, for a split second, then dissappears, still, is there a way to call up the editor panel?