Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

My Adobe LiveCycle Designer ES closes when I open it....:(

Not applicable
Hello all, I want to thank you beforehand for the help regarding this matter. I use Windows Vista and my Adobe LiveCycle Designer was working before but for the last week and a half or so I have not been able to get it to work! I have done scandisk/defrag/and have multiple software to keep my computer clean so I have taken those precautions beforehand. To the problem...:



My Adobe LiveCycle Designer opens up and it was working previously as mentioned, but when I try to open it by either opening or converting a form or creating a new form with a template, I am not able to as it gives me an error message and closes! It gives me an error message of "Adobe LiveCycle Designer ES has stopped working" and a screenshot of this is provided at the following link:

http://www.mediafire.com/imgbnc.php/bc59d422150595157c212a5b181313244g.jpg



I don't know what to do and wanted to see if I could solve this problem before I was forced to try to manually reinstall it so hopefully I don't have to go through that. I appreciate the help once again!
5 Replies
pguerett
Level 10
Level 10
Try deleting this folder abd startDesigner again:



C:\Documents and Settings\username\Application Data\Adobe\Designer\8.2



Where username is the userid of th euser you have logged into Windows with.
Not applicable
Thanks so much buddy! You solved my problem 🙂
Steven97205
Level 1
Level 1

I am reading this almost exactly three years after the original post...

The original post describes my problem exactly. I'm in Vista, and LC shuts down with an error message after opening a document almost immediately. LC also shuts down if I try to open and edit the document from Acrobat or create a new document.

I am using LC version 8.2 and I cannot locate the file at

C:\Documents and Settings\username\Application Data\Adobe\Designer\8.2.

I know Vista elimianted the DS file and the former "Application Data" is now "Program Data", but I cannot locate a "... Designer\8.2" file.

As always, any help would be greatly appreciated before I pull my hair out, or call customer service and pull my hair out.

Thank you.

Steve

Niall_O_Donovan
Level 10
Level 10

Hi,

I have a few screenshots here that show Windows XP and Vista: http://forums.adobe.com/message/2226510#2226510.

visio+screenshot.png

C:\Users\Username\AppData\Roaming\Adobe\Designer\8.2\

In addition it is the same location for Windows 7:

Parallels Desktop1.png

Good luck,

Niall

Steven97205
Level 1
Level 1

Niall:

Thank you again for your help.

This cleared the problem.

Best,

Steven