Error 445: The Credential Security Service could not be found:

[Former Community Member]

Hello,



We are trying install Adobe LifeCycle Reader Extensions 6.1 on WebSphere 5.1. But when we access the web page: http://hostname:9080/ares, upload a file, click next, web page generate an error:



An Error Has Occurred

Error 407: An unexpected internal error occurred: 'java.lang.IllegalStateException: javax.servlet.ServletException: Error 474: The credential permission settings could not be processed: 'com.adobe.solutions.ares.ARESException: Error 445: The Credential Security Service could not be found: 'javax.naming.NameNotFoundException: Context: ISDAPP15/nodes/ISDAPP15/servers/server1, name: /ejb/com/adobe/solutions/credentialsecurity/CredentialSecurity: First component in name CredentialSecurity not found. [Root exception is org.omg.CosNaming.NamingContextPackage.NotFound: IDL:omg.org/CosNaming/NamingContext/NotFound:1.0]'.'.'.



I check Adobe website, there is one article (http://www.adobe.com/support/products/enterprise/knowledgecenter/c4690.pdf). But the solution in this article does not work for me.



Any help will be appreciated.



Thanks,



Grace

[Former Community Member]

Try redeploying the credentialSecurityEJB but when you redeploy

- do not choose generate default bindings

- and when you get to the step where it asks for the jndi name then put /ejb/com/adobe/solutions/credentialsecurity/CredentialSecurity



Hope that helps

Sly R.

Adobe Developer

[Former Community Member]

Thanks Sly. I did as you suggested and I'm still getting the same error.



I've opened a ticket for this problem two days ago. How is the response time typically for these things?

[Former Community Member]

Did you ever figure this out? Please help, I'm stuck at the same problem you were having.



Thanks,

Rob

[Former Community Member]

Well ticket system seems slower.




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