We have created a form with Adobe LiveCycle designer ES4.
Users have to fill all the mandatory fields.
Then they have to click on a "send button".
The form should be attached as a PDF document in the emails.
It's working with other pdf reader, but not with Adobe Reader
Hope to find help.
The support of Adobe is so *****.
As I told you in my first message, we are using Adobe Reader.
But we bought a licence for Adobe LiveCycle designer ES4 to create the form.
Why it's working with other PDF reader (PDF X Change Viewer and not with Adobe Reader?
Why do we need Acrobat?
If I understand we should bought a licence for Adobe Acrobat and not LiveCycle designer ES4???
Hm, I hope I can clarify it a bit for you.
There are several programs available to create PDF forms (Adobe Acrobat, Livecycle Designer, FormCentral, InDesign).
Ann there are mainly two kinds of PDF forms you can create — static and dynamic, but it depends on the program what kind of form you can create.
Static PDF forms (aka Acroforms) : Acrobat, FormCentral, InDesign
Dynamic PDF forms (aka XFA forms): Adobe LiveCycle Designer
Both kinds can be used with Acrobat and Reader, but in Reader you'll have a lot of limitations, so you cannot save a filled form by default.
To enable features like saving in Adobe Reader you'll have to add additional rights (aka Reader Extensions or Usage Rights) to your forms.
Acrobat is the only desktop application that can do this, so you'll need at least one copy of it!
Another method would be LiveCycle Reader Extensions, which is a high-priced server solution.
Here's a matrix to give you an overview over the rights you have or can add to forms.