Barcode is grey in ADOBE READER

[Former Community Member]

hi,



i designed a form with barcode.

(i will decode the form with adobe decoder.)



if i fill the form in adobe acrobat the barcode works fine.



if i open the form in reader the barcode is grey.



i am usin adobe designer 7.0.8 to design the form.



any ideas?



thanks

[Former Community Member]

What may be happening is that your form has not been properly "prepared" for publication to the free Reader. You have to first run your form through Reader Extensions to enable the Barcode technology.



This document explains how the process works: http://www.adobe.com/products/server/barcodedpaperforms/pdfs/deploying_2d_barcodedpdfforms.pdf

[Former Community Member]

hi,



no this was not a problem. you can publish a form without preparing it through "reader extensions". you will be not able to decode it, but the barcode will work.



the problem was: i tried it with adobe reader 7.0. i designed it with adobe designer 7.0.8. so it works with reader 7.0.8 and 8.0



Andrej

[Former Community Member]

Yes, you are right, if you do not "ARES" a PDF the barcode should still work but what you may see is that the Barcode gets encrypted. When the barcode is encrypted some of the space of the barcode is used up by the encryption process. So, this may cause a barcode that is filled to capacity perfectly fine in Acrobat to gray-out in Reader.

[Former Community Member]

I'm having a similar problem with barcoded forms developed in Designer ES 8.1:

The barcodes don't show in Adobe Reader 8.1.0 - any barcode just

appears as grey area, whereas they run ok in Adobe Reader 8.0.0.

System is Windows (XP or 2000/2003 Server).



Thanks for any help. If needed I can provide the pdf/xdp.