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Acrobat Reader is not properly displaying dynamic drop down when LiveCycle does

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Former Community Member
I have a sample file that loads a drop down menu from an xml file. This form works fine in the preview pane of LiveCycle. I see the values properly populated. When I attempt to load the same file with Acrobat Reader the drop down menu shows up empty. I have saved the document as a Dynamic PDF. This happens with both Reader 8.0 and 7.0 on two different machines. Am I doing something wrong? Is this a known issue?
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Former Community Member
How are you merging the data to the form before viewing in Reader? Using the Preview in Designer allows you to pass xml data when rendering the PDF but when you save out a PDF Form from Designer the data is not part of the form. And without Reader extending the form (or using Acrobat Pro) you have no way of pulling in the xml data so that the drop down can populate.

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Former Community Member
I guess I'm not. How do I get Reader to extend the form?

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Former Community Member
Did you ever figure this out? I'm having the same problem. If so, could you email me at shecks@abacustech.com



thank you