Expand my Community achievements bar.

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are adopting AI into their workflows securely, responsibly, and at scale.
SOLVED

Which dataset is used for tracking information of SMS data

Avatar

Level 4

Hi Team,

 

I want to get the tracking data of sms journey . As per my understanding, below three system datasets are present with delivery and tracking data in AEP. Could some one please help me understand in which dataset and field I'll get tracking information of SMS? (like sms open, click etc.)

 

  1. Email tracking: tracks data of emails (Interaction type is its field and opens/ clicks/ unsubscribe etc tracking of email data is captured here)
  2. Push tracking : tracking data of push journeys (eventtype field captures data of open, clicks. descision.propositioninteract value is capturing the clicks as per below screenshot)
  3. Message feedback: takes care of delivery data of all three push/email/sms (feedback status is its field which provides update like sent/exluded/bounced etc.)
1 Accepted Solution

Avatar

Correct answer by
Level 4

Hi Team, 

 

I was able to check this, in email tracking dataset there are both channels avaialable sms and email. so interaction type captures data of sms tracking as well.

View solution in original post

1 Reply

Avatar

Correct answer by
Level 4

Hi Team, 

 

I was able to check this, in email tracking dataset there are both channels avaialable sms and email. so interaction type captures data of sms tracking as well.