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Unable to connect to Assurance from Android app

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Level 2

I downloaded sample aep app.
while trying to connect to assurance session, after entering PIN for session I see below error in lo.
AdobeExperienceSDK com...be.marketing.mobile.sampleapp E Assurance/AssuranceStateManager - SDK configuration is not available to read OrgId

7 Replies

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Level 2

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Level 2

Hi @Naveen20 ,
you shared me the link to push notification.
I am not looking for push notification scenario, I am looking for assurance setup for app lifecycle and event tracking. Assurance setup it self failing for me in android app.

 

Thanks

Srinivas

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Community Advisor

Hello @srinivasadevar1  Looks like the Assurance is not detecting the Org Id. Can you check if the SDK is initialized properly before invoking the assurance extension?


     Manoj
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Community Advisor

Look at the code, where the app SDK is loaded and logging is configured 

  MobileCore.setApplication(this);
        MobileCore.setLogLevel(LoggingMode.VERBOSE);
        MobileCore.configureWithAppID(APP_ID);

Code can be found here:

https://github.com/adobe/aepsdk-core-android/blob/main/Documentation/MobileCore/getting-started.md


     Manoj
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Level 2

Yes I passed right environment ID as input.
I see the log that Mobile sdk initialization is done.

But I don't see any assurance sessions registered when I go to Assurance in experience.adobe.com.

 

MobileCore.setApplication(this);
MobileCore.setLogLevel(LoggingMode.VERBOSE);
MobileCore.setSmallIconResourceID(R.mipmap.ic_launcher_round);
MobileCore.setLargeIconResourceID(R.mipmap.ic_launcher_round);
MobileCore.configureWithAppID(ENVIRONMENT_FILE_ID);

List<Class<? extends Extension>> extensions = new ArrayList<>();
extensions.add(Lifecycle.EXTENSION);
extensions.add(Signal.EXTENSION);
extensions.add(UserProfile.EXTENSION);
extensions.add(Edge.EXTENSION);
extensions.add(Assurance.EXTENSION);
extensions.add(Consent.EXTENSION);
extensions.add(Messaging.EXTENSION);
extensions.add(com.adobe.marketing.mobile.Identity.EXTENSION);
extensions.add(com.adobe.marketing.mobile.edge.identity.Identity.EXTENSION);
MobileCore.registerExtensions(extensions, o -> {
Log.d(LOG_TAG, "AEP Mobile SDK is initialized");

 

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Level 1

Hey, 

Were you able to resolve the issue? I am getting it on all the apps downloaded from Githubs.

Regards

 

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Level 1

Hi were you able to resolve it as I am still getting the same issue as well on my end when I try to connect android to assurance tool