Unable to Access Dataset Older Than 30 Days for Destination Activation

[YaswanthReddyD]

I'm attempting to activate a destination, but I'm unable to locate a specific dataset that was loaded several months ago. The date filter only permits me to view data from the past 30 days, which prevents me from accessing the older dataset.

[DavidRoss91]

Hi @YaswanthReddyD 

Are you saying that you are not able to view the dataset in question at all? Or that it is not available when attempting to export the dataset out to a destination?

[YaswanthReddyD]

Hello @DavidRoss91 ,

The dataset is available but i'm not able to view the dataset when trying to export it to a destination.

[DavidRoss91 · Accepted solution]

@YaswanthReddyD Thanks, can you review this documentation here and let me know if this helps? There are some prerequisites for datasets allowed for export. I also found some documentation that shows data past 365 days is not supported for export (not sure if that falls into your use case)

https://experienceleague.adobe.com/en/docs/experience-platform/destinations/ui/activate/export-datas...

[YaswanthReddyD]

Thank you for your response @DavidRoss91 this helped.

[kautuk_sahni]

@YaswanthReddyD Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

[YaswanthReddyD]

@kautuk_sahni The above provided documentation helped to resolve my issue and I marked it as correct.