System Administrator unable to view last login of users in Admin Tool

[bhargavarao_b]

User as system administrator is not able to view user's last login in Admin Tool (Beta) as per the below Adobe document. We see blank screen for Users.

View Users and User Details

Step1. Clicked on Admin(Beta)

Step2: click on Users--> shows a blank 

[Vinoth_Govind]

Hi @bhargavarao_b 

I tried to check the same in my login and see the same blank page in admin tools , may be it is temporarily down.

[bhargavarao_b]

Thanks @Vinoth_Govind for checking, so shall I create a support ticket with Adobe?

Also is there a work around that for seeing the last login of users in the organization by system admin?

[Vinoth_Govind · Accepted solution]

Yes , you can create a support ticket with adobe.

I am not so sure of other ways to get all tool login details.

But in Adobe analytics we can get the usage details by going to Analytics > Admin > All admin > Logs > Usage and Access Log.

[bhargavarao_b]

Adobe Analytics is not something we are using currently, hence no view on that side. But yes, I will create a ticket with Adobe Support and follow-up.

Thanks Vinoth.

[Sukrity_Wadhwa]

Hi @bhargavarao_b,

Since there hasn’t been any recent activity on this thread and as suggested by @Vinoth_Govind, this use case should be addressed with the help of Adobe Support, so, we’ll be closing this question for now.
If you have any related questions or updates to share, please don’t hesitate to request to reopen this one or start a new thread. We’d be happy to take another look.
Thanks!